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6 Must-Haves for a Quality Management System (QMS)


Optimizing Commercial & Industrial Operations with Digital Transformation

In the dynamic landscape of the commercial and industrial sectors, efficiency and innovation are paramount. IDESS specializes in propelling businesses ahead with bespoke digital transformation solutions that optimize critical operations. We are committed to enhancing our customers productivity in accounts payable, human resources, product development, quality assurance (QA), and customer service operations.   We accomplish this through advanced technologies from industry leaders like Kofax, MasterControl, INDICIUM, Fujitsu, and through the integration of sophisticated software platforms.

Digital Transformation in Action

Accounts Payable Efficiency

Leverage our digital solutions to transform and automate your accounts payable process into a model of efficiency. With tools like Kofax’s intelligent automation, reduce processing times, minimize errors, and allows you to take advantage of early-payment discounts, all while providing transparency and improving cash flow management.

Human Resources Innovation

Our Human Resources solutions automate and streamline the entire employee lifecycle from recruitment to retirement. Utilizing document management technology from INDICIUM and Kofax to eliminate data entry and automate workflows speeds recruiting, onboarding, employee documentation, and when needed termination.   We also leverage the QES and MES capabilities of MasterControl to ensure compliance with industry regulations, thereby freeing up your HR team to focus on strategic initiatives that drive employee engagement and corporate culture.

Product Development Acceleration

Stay ahead of the market with our digital solutions for product development. Harness the power of Master Control to manage documentation, track revisions, and maintain audit trails that accelerate product time-to-market while upholding the highest standards of quality.

QA Process Optimization

Quality assurance is critical in maintaining your reputation and customer trust. Our digital transformation tools provide rigorous tracking, management, and reporting capabilities to support your QA processes, ensuring products meet or exceed quality benchmarks.

Enhanced Customer Service

Transform your customer service with our digital solutions that provide real-time access to customer data, automate service inquiries, and leverage INDICIUM’s, Kofax, and Fujitsu’s scanning solutions to digitize customer interaction histories, enabling personalized and efficient service experiences.

Leveraging Leading Technologies


Deploy Kofax automation to streamline document-intensive processes, reduce operational costs, and enhance your data analytics capabilities.

Master Control

Master Control’s suite ensures that your data integrity and compliance standards are never compromised, providing a seamless flow of information across your organization.


With Fujitsu’s advanced scanning and data management technologies, convert your critical business documents into actionable digital assets.


Implement custom workflows and automate process that eliminate paper-based processes, reduce manual errors, and accelerate the flow of information throughout your enterprise.

The IDESS Advantage

Tailored to Your Industry Needs

We understand that no two businesses are alike. Our solutions are customized to address the specific challenges and opportunities in your commercial or industrial market.

Driving Productivity and Innovation

By automating routine tasks and optimizing workflows, we empower your business to focus on innovation and growth, driving significant productivity gains across all departments.

Robust Support and Training

Our team of experts provides robust support and training, ensuring your staff is equipped to maximize the benefits of our digital transformation solutions.